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| Quality and Reliability of Information Technology Systems |
| Module Type: |
Optional |
| Module Code: |
959 |
| Syllabus: |
Introduction to quality characteristics of information technology systems, Total quality management and other approaches
to quality assurance. Intro to the establishment and use of quality management systems. The ISO 9000 standard, risk management. |
| Module Aims-Objectives: |
The objective of this module is to make students learn and understand the basic principles of quality when developing software products,
be familiar with the quality standards used and eventually be able to employ these standards in real life projects.
The aim is to comprehend quality and reliability related issues with respect to information systems’ software and hardware. |
| Bibliography: |
• Helmut Barzelt, "Software Management und Qualitaetssicherung - Unternehmensmodelierung"
Spectrum Akademischer Verlag, 1997
• G. Gordon Schulmeher, James I. McManus, "Handbook of Software
Quality Assurance" Prentice Hall, 3rd edition, 1999
• Ioannis Xalaris, “Quality of Information Technology Systems�, Lectures of ΤΕΙ of Athens, 1999
• Lecture Notes
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